A New Zealand business with a strong commitment to the people and organisations it supports.
About Kiwinove
Technology works better when the relationship does too.
Kiwinove helps businesses use technology with greater confidence through clear advice, dependable support and security that fits the way people actually work.
Why Kiwinove exists
Built because quality should come first.
November2023
Kiwinove was founded in November 2023 after a meeting that became a turning point. While working for another IT provider, the founder brought forward recurring client concerns about the quality of the service they were receiving.
During that conversation, he argued that an IT company should aim to deliver the best service quality and the best customer experience in the country. The response was direct: if quality was the priority, he should start his own company.
Kiwinove was created that same day with a clear principle: the quality of the service and the satisfaction of the client come first.
When clients are happy and genuinely satisfied, sustainable business success follows.
The principle Kiwinove was built on
Today, Kiwinove is based in Paraparaumu and supports businesses across Kāpiti Coast, Wellington and the lower North Island, with remote support and managed services available throughout New Zealand.
What the name means
Kiwi at heart. Innovative by nature. Simple on purpose.
The name Kiwinove was suggested during an early conversation with ChatGPT. It brings together three ideas that continue to shape the company.
A constant interest in better technology, safer systems and more effective ways of working.
A deliberate simplification of the name, reflecting what Kiwinove does best: removing unnecessary complexity without compromising quality.
Founder & Technical Director
Marlon Adam
A career built on responsibility.
Kiwinove is led by a technical professional whose career began at the workbench and grew through roles where reliability, security and service quality could never be treated as optional.
Keep your word, deliver what was promised and then give a little more.
A lesson passed down by his grandfather
Where the journey began
After completing a computer maintenance qualification through SENAI, Brazil's respected National Service for Industrial Training, his first role was in a small computer repair and sales shop in his hometown of Campo Bom.
Technology at retail scale
He progressed to Regional IT Manager for one of Brazil's largest retail groups, supporting more than 27 stores where technology downtime directly affected busy operations. He simplified processes, developed training adopted by stores across the country and reduced costs by making prevention a foundation of the work.
A new chapter in New Zealand
After moving to New Zealand, he continued building hands-on experience supporting organisations whose people and services depended on reliable technology.
Supporting essential healthcare
During the pandemic, he was the only field technician on his team to volunteer for in-person support across healthcare clinics in the lower North Island. With careful precautions, he continued helping clients whose services could not stop.
Kiwinove is founded
More than two decades after his first technical role, the same commitment to prevention, security, personal responsibility and service quality became the foundation of Kiwinove.
Trusted partnerships
Strong supplier relationships. Better options for clients.
Kiwinove combines independent technical advice with established supply channels and cloud expertise.
Leading technology distributors
Partnerships with major IT equipment distributors across New Zealand and Australia provide access to a broad range of business technology and competitive procurement options.
Competitive pricing that can be passed on to Kiwinove clients.Microsoft CSP partner
As a Microsoft Cloud Solution Provider partner, Kiwinove can supply and support Microsoft cloud services as part of a managed relationship.
Licensing, setup, security and ongoing support from one local partner.How we work
Practical thinking. Personal service.
Good technology decisions begin with understanding the business, not choosing a product.
We understand
We learn how your people work, what the business depends on and where the real risks are.
We simplify
We explain options in plain English and recommend technology that is appropriate for the organisation.
We stay proactive
We monitor, maintain and improve the environment so small issues are less likely to become business problems.
We remain accountable
We provide one dependable point of contact and communicate clearly about decisions, progress and support.
What matters to us
Built around outcomes that matter to business.
The details of every solution may change, but the principles behind the work remain consistent.
Clarity
Advice should be understandable, recommendations should have a reason and responsibilities should be clear.
Dependability
Technology should support the working day consistently, with help available when something needs attention.
Security
Protection should be practical, layered and treated as part of everyday business operations.
Long-term value
Good decisions should strengthen the business now while creating a more manageable foundation for the future.
Let us talk
Tell us what your business needs from technology.
You do not need a technical brief. Start with what is working, what is not and what the business needs to achieve.
Contact Kiwinove